I build the systems that make sales organizations run better and revenue grow faster — from automation platforms and client portals to lead generation and advisor enablement tools.
From broken process to working system — end to end.
I sit at the intersection of business development, digital operations, and financial services — and I build revenue-generating systems from scratch.
My background spans 20+ years in technical and operations support, sales and marketing enablement across financial services, insurance, higher education, and SaaS. What stays constant: I find the broken thing, design the fix, and ship it. Whether that's a reporting pipeline that takes 24 hours and shouldn't, a retirement planning platform that doesn't exist yet, or an advisor portal that's supposed to drive production but isn't.
I'm most effective when given a problem, clear goals, and the autonomy to build toward them — with the collaboration to refine along the way.
Independently conceived and built a complete digital retirement planning system targeting Michigan's 380,000+ public school employees — from market research and product strategy through full technical execution. Built entirely alongside a full-time role.
Inherited a manual sales reporting process that took 24+ hours to verify and was riddled with data retrieval failures. Redesigned it from the ground up into a fully operational production intelligence system — the single source of truth for over 74,000 annual business submissions, 393 agents, and $440M+ in annual production volume across 14 transaction types. The system drives weekly executive reporting, agent leaderboards, multi-year trend comparisons, and annualized pace projections — replacing fragmented manual processes with automated, always-current data.
Designed and built a complete lead generation website for Nick Pagano, a 401(k) plan advisor at GLP Financial Group. Started from a PDF brochure and delivered a live, professional site with service agreements and client acquisition infrastructure.
Spearheaded the design and deployment of a QR code-based attendance and data collection system at Eastern Michigan University's Holman Success Center. The platform ran on personal smartphones — staff, students, and volunteers used a purpose-built mobile scanning app on devices they already owned, eliminating the need for dedicated hardware entirely. What began as a two-device pilot grew into a campus-wide system logging over 144,000 scans across dozens of event types — and produced documented academic outcomes.
I'm currently exploring new opportunities in revenue operations, digital strategy, and sales enablement — hybrid roles in Michigan. If something here resonates, I'd love to connect.
jwmi01@gmail.com